What is Medical Practice Management Software?

Medical practice management software (PMS) is a type of healthcare software that can be used by clinics and hospitals to manage their daily operations. With this platform, you can generate reports, perform billing tasks, manage charge capture, maintain details of insurance payers, schedule appointments, capture patient demographics, and more. PMS is also called Physician's Office management and Medical Information Systems (POMIS). The main advantages of PMS are it helps to improve the workflow efficiency of medical practices and boosts payments from health insurance companies as well as other providers. Start by checking our leader AthenaHealth, and other recommended solutions in this category.

Top 10 Most Popular Medical Practice Management Software

AthenaHealth reviews
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AthenaHealth

Our Score 9.3

User Satisfaction 95%

AthenaHealth is a leading provider of network-enabled services for electronic health records (EHR), revenue cycle management and medical billing. Read Reviews

Practice Fusion reviews
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Practice Fusion

Our Score 9.2

User Satisfaction 95%

Practice Fusion is a web based medical practice software that is hosted on secure servers and is offered for free. Read Reviews

Cerner EMR reviews
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Cerner EMR

Our Score 9.1

User Satisfaction 100%

Cerner EMR is an electronic health records software designed for ambulatory practice and its specialties to help them streamline administration and enhance patient care. Read Reviews

DrChrono reviews
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DrChrono

Our Score 8.9

User Satisfaction 83%

With Drchrono, your medical institute operations are set to upgrade a notch or two. Read Reviews

Centricity EMR reviews
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Centricity EMR

Our Score 8.8

User Satisfaction 100%

An EMR software application offered by GE Healthcare. Read Reviews

PointClickCare reviews
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PointClickCare

Our Score 8.7

User Satisfaction 100%

PointClickCare is a cloud-based electronic health record (EHR) software designed for the long-term and post-acute Care (LTPAC) industry. Read Reviews

Allscripts EHR reviews
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Allscripts EHR

Our Score 8.6

User Satisfaction 100%

Open-platform EHR solutions for multispecialty and multisite organizations and physician practices and small-midsize ambulatories. Read Reviews

AdvancedMD reviews
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AdvancedMD

Our Score 8.5

User Satisfaction 95%

AdvancedMD is an electronic health record/EMR solution for workflow automation, seamless data transfers and accurate records, add-ons and iOS mobile apps. Read Reviews

Solutionreach reviews
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Solutionreach

Our Score 8.4

User Satisfaction 100%

Solutionreach is a healthcare management suite that aims to help medical professionals schedule appointments and communicate with their patients. Read Reviews

Kareo reviews
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Kareo

Our Score 8.3

User Satisfaction 92%

Kareo is a comprehensive cloud-based solution for the medical practitioners providing all the tools required for billing management and patient management. Read Reviews

How To Choose The Best Medical Practice Management Software

Medical practice management software (PMS) helps to improve the efficiency and productivity of clinics and hospitals, and enables them to get faster disbursements from health insurance companies. But it can be a difficult task to select the best medical practice management software from the loads of applications out there. To make your job easier, we detail the important features you should consider in your search.

Get to know each product with free trial

The best medical practice management software providers often offer a free trial or demo to help prospective buyers familiarize themselves with the tools before they decide to invest their money. We recommend you visit the websites of the following PMS platforms to check the possibility of registering for a free trial or at least a demo: Prime Suite, NextServices, eClinicalWorks, and Centricity. These programs have been given high rankings in our medical practice management software reviews that you can read to get a comparison of their offered features. 

Targeted Businesses

Medical practices of all sizes can benefit from a PMS system. All they need is a basic computer network and a reliable internet connection. Small and medium-sized practices can integrate it with their daily workflows, while large practices can utilize the software to maintain voluminous databases with unlimited amount of records. This can help them to save the expenses of investing in big storage systems to manage patient records.

Examples of Medical Practice Management Software

  • Prime Suite: An integrated PMS and electronic health records (EHR) software solution for outpatient providers. It offers EHR content for greater than 40 specialties as well as over 4,000 customizable clinical templates. Prime Suite can be used as a server-based or web-based software platform. The suite supports clinical documentation with specific templates for specialties as well as primary care.
  • NextServices: A healthcare technology and management company that works with solo practices as well as Fortune 500 enterprises. It offers solutions for health IT, consulting, billing, and electronic health records (enki EHR). The company’s goal is to make healthcare delivery easy for all stakeholders. It works closely with healthcare professionals to improve its products and solutions.
  • eClinicalWorks: An integrated suite of PMS, EHR, analytics, care coordination, population health, telemedicine, and patient engagement solutions. It can be deployed on premise or in the cloud. Patients can check in via a kiosk, use the mobile app, book appointments on the web, and get automated reminders. Clinicians can record notes using templates, touch, or speech.
  • Centricity: A product from GE Healthcare. It is an integrated platform for financial and clinical management in medical clinics and hospitals. The product offers a full set of features for electronic medical records (EMR) and practice administration. Key features are a wide set of integrations and robust reporting tools for clinical outcomes.

Types of Medical Practice Management Software

PMS is mainly available in three varieties:

  • Desktop PMS. Only a single user can work on this type on a single computer. Therefore, it is not suitable for large medical practices.
  • Client server PMS. The medical practice hires a server that has pre-installed management software. Staff members can access the software through a computer network. Though it accommodates multiple users, the drawback is high cost.
  • Web-based PMS. Ideal for practices that operate from multiple locations. Users can have access to the latest information that is updated in any location. Another advantage is you can access data from anywhere, anytime using a mobile device.

Key Features of Medical Practice Management Software

  • Customizable security access. Administrators can allow access to information based on user role.
  • Card scanner interface. Use it to swipe insurance cards and reduce the risk of fraud.
  • Practice reporting. Generate reports based on customizable parameters like ICD codes, scheduling, and billing.
  • Patient demographics. You can record and verify patient demographics with insurance providers.
  • Automated reminders. Send automated reminders via SMS or email to your patients to help them remember their appointments, which minimizes no-shows.
  • Customized patient scheduling. Color coded scheduling to show the appointment provider, time, and duration.
  • Code sets. Allows you to include the Common Procedure Coding (CPT) system, the Healthcare Common Procedure Coding System (HCPCS), and the searchable and updated International Classification of Diseases (ICD) code sets.
  • Claim tracking. You can track different claims across the revenue cycle.
  • EHR integration. Integrate the PMS with an EHR solution for improved record management.
  • Automated medical billing. Automates medical billing and the verification of insurance eligibility and coverage in real-time.

Benefits of Medical Practice Management Software

Chiropractors, therapists, specialists, general physicians and other medical professionals can use a PMS system to manage online billing, handle electronic health records, and track patient data. Other benefits include:

  • Integrated system for updated information. You can manage the billing and insurance process, and keep patient information updated. Mistakes are minimized as the platform can auto-update and self-correct errors in the data.
  • Streamlined processes. A quality PMS system can maintain relevant patient records online and allow users to easily search EHR documents. Plus, they can process account receivables and insurance claims, record patient demographics, track different processes, and generate progress reports. These features can enable medical professionals to provide treatment to more patients.
  • Save money and time. PMS reduces the time needed to gather and verify patient documents. Medical practices can utilize this time for important tasks. Plus, they can save money by using free online PMS solutions that can serve to improve their process efficiency.
  • Fast reimbursement. Medical billers and coders can quickly search claim advice reports, remittance reports, insurance info reports, and others. PMS helps medical practices do away with paperwork and enables billers to process reimbursements faster as they can quickly track patient records, finalize daily billing, and classify accounts receivables.

Latest Trends

  • Patient portals. Both medical practices and patients are going digital. Top PMS and EHR solutions integrate with or offer HIPAA-compliant websites where patients can read their health records and physician notes, and also send communications to the clinic or hospital.
  • Telemedicine is booming. Transparency Market Research predicts that the worldwide video telemedicine market will grow to more than $1.6 billion by 2020. This is because telemedicine offers a host of benefits such as: providing flexibility to healthcare providers, enabling seniors to stay at home longer, minimizing the cost of healthcare, and providing treatment to homebound and remote patients. The popularity of wearables is also contributing to the growth of telemedicine as these devices can collect health data that can be forwarded to doctors and medical specialists for evaluation.  

Potential Issues

  • Adaptability. A main issue with PMS solutions is they are hard to customize. Most systems were created for internal medical practices and therefore are not suitable for physical therapists, mental health practices, and dermatologists as well as for specialties such as orthopedics, oncology, and cardiology. The solution is to invest in a product that is built for your specialty. Or, you can do even better by purchasing a system that you can easily customize for your specific needs.
  • Standard reporting. Older PMS solutions offer only standard reports. You can’t generate custom reports that show only important items, and you can’t export information to Excel to analyze problem areas. Therefore, invest in a modern platform that offers flexibility and enables you to create custom reports for your needs as well as drill down into the data to get insights on the causes of problems.

List of Medical Practice Management Software Companies

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Satisf.
Support:
7.9
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N/A
Tickets
7.5
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100%
Live support
8.7
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100%
Phone
8.2
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N/A
Phone
7.6
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94%
Live support
6.1
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80%
Training
7.7
$299.95
96%
Live support
7.8
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98%
Training
7.6
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100%
Tickets

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Our Score Read More

Our site makes use of our unique SmartScore™ algorithm to evaluate all the services in the Medical Practice Management Software category so that we can help you pick the best possible app. It takes into consideration the following factors: essential modules, collaboration possibilities, custom elements, available integrations, how easy a software is to use and learn, customer support, security, mobility, scores in other media. At the moment, AthenaHealth is the leader in this category and is recommended by our experts. Following extensive testing it had the best results among its competitors and we strongly suggest that you consider it as one of the options for your needs.

User Satisfaction Read More

A look at general user satisfaction with the products in our Medical Practice Management Software category calculated using our unique algorythm that gathers user reviews, comments and opinions across a broad range of social media sites in order to help you make an informed investment choice.

95%

95%

100%

83%

100%

100%

100%

95%

100%

92%

Pricing Read More

Every vendor in the Medical Practice Management Software category will have a different set of pricing packages for its product and each plan will include a varied group of tools. Below we list the general pricing for the most affordable plan available for each app. Keep in mind that advanced features may cost extra.

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$199

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$150

Devices Supported Read More

An overview of what kind of devices and operating systems are supported by the listed B2B tools in the Medical Practice Management Software category, including mobile platforms and web-based solutions.

Windows

Android

iPhone/iPad

Mac

Web-based

Laguages Supported Read More

Check which languages and geographies are supported by the best B2B apps in the Medical Practice Management Software category, including apps aimed at international markets and prepared for multi-cultural teams of employees.

USA

China

Germany

India

Spain

France

Russia

Pricing Model Read More

Examine what pricing plans are supported by the vendors in the Medical Practice Management Software category to see which one suits your business needs and budget best. Keep in mind that specific services can offer free or freemium accounts for you to try out first.

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

Customer Types Read More

An overview of what kinds of customers a selected B2B service in the Medical Practice Management Software category is designed for, from small businesses and non-profits to big enterprises.

Small Business

Large Enterprises

Medium Business

Freelancers

Deployment Read More

A summary of what types of service deployement are supported by each B2B vendor in the Medical Practice Management Software category. Although most of modern SaaS services are cloud-based some solutions may offer an on-site deployment model as well.

Cloud Hosted

On Premise

Open API